We understand that everyone is trying to get their orders in time for Christmas. The majority of our orders take about 3-5 business days in production (not including shipping). Standard shipping times can take as many as five business days to the East Coast, and one to two days to the West Coast. Express shipping is available.
ImageSnap does its best to get your order to you quickly. However, we can’t guarantee an arrival date.
UPS and the United States Postal Service will not deliver packages December 24-25th.
We will be closed for Christmas, Monday, December 25th. We will be back at work Tuesday, December 26th.
ImageSnap generally prints your tile(s) within 72 hours (excluding weekends and holidays) of receiving your order. The date you actually receive your order depends on the shipping method you choose. We ship via United States Postal Service and with UPS, and transit times vary depending on destination. Shipments are made on weekdays only. Shipping times are in addition to printing times. Standard domestic delivery via ground service takes 1-6 business days. If you wish, 3-Day (delivery within 3 business days) 2-Day (delivery within 2 business days) and Next Day (delivery within one business day) air services are available for an additional charge.
International Shipping: Packages shipped by USPS First Class International may take several weeks to arrive at their destination. Although this shipping method is the least expensive, it does not provide tracking nor delivery confirmation.
Countries have different rules regarding customs. Packages could be delayed by customs clearance procedures. Import fees and/or customs duties may be charged. Payment of these fees is the responsibility of the recipient. ImageSnap has no way of determining what these fees may be.
ImageSnap ships to the following countries: Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Belgium, Brazil, Bulgaria, Canada, Chile, China, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Greece, Guatemala, Hong Kong, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Korea, Republic of, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Pakistan, Peru, Philippines, Poland, Portugal, Russian Federation, Saudi Arabia, Singapore, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Province of China, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom, United States, Virgin Islands, British
Sales tax is charged on orders being shipped to addresses in the state of California.
Due to the fragile nature of ceramic tile, we take special care to ensure the delivery of your products in perfect condition. We securely wrap your ceramic tile with bubble wrap. In some cases orders are double-boxed.
Please note that UPS cannot ship to P.O. boxes. You must provide a street address for your order. Be sure to include appropriate suite or apartment numbers when necessary to ensure proper delivery.
If you are not satisfied with the quality of your order, you may contact ImageSnap within 30 days for a free reprint of your order or a refund. Read ImageSnap's Guarantee for more information on returns.